Need help starting CDEMS at your clinic, customizing an existing registry, or troubleshooting a complex technical issue? This site connects you to web training opportunities or a live support specialist to resolve your CDEMS questions. Visit the "Training" page for information about Data Entry and Reports webinars and on-site training. The "Support" page outlines options for help in customizing your registry, finding answers to technical questions, using the data, starting an electronic lab interface, etc.

If IT resources are scarce in your organization, fee-based services can supplement the program guides and User Forum available at www.cdems.com. Tap into my CDEMS knowledge gained over nine years of working with quality improvement collaboratives and assisting clinics with CDEMS to smooth the bumps in your registry implementation. Tech support dollars can actually save time, speed up the learning curve, and tap into the experiences of others to leapfrog ahead with your registry work.

Information is power these days! Don't delay in getting help to transform registry data into valuable information for improving the care of your patients. CDEMS is an amazingly flexible and powerful tool for managing chronic disease health care. You can become the expert behind your registry -- let me know if I can help.

-- Jackie Gianunzio, CDEMS Support Specialist

Training/Support Options

Please click the navigation buttons on the left menu bar to check out training and support options that could make your CDEMS registry work a little easier.

zzzTraining	zz Technical Support
Data Entry Training Reports Training On-site Training	Start-Up Support Tech Support Solutions Database Cleanup Special Projects

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CDEMS Flyer

For a short description of CDEMS features, benefits, startup steps, support options, and tips for success, click CDEMS Flyer. This 2-page brochure provides basic information for organizations contemplating a registry startup.

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Monthly CDEMS Demonstrations

CDEMS demonstrations are offered monthly for an introduction to the program that will assist potential users in making registry decisions. In this live 45-minute web demo, an overview of CDEMS is presented along with data entry highlights, registry customizations, reports tools/samples, support resources, and time for questions. Click here to save to your computer or view the CDEMS presentation on your own.

Below are upcoming demonstration dates:

• Feb 7, 2012 (T) - 10:00-10:45 am PST

REGISTRATION IS REQUIRED! Please e-mail jackie@cdems.com with your name and e-mail address, your clinic/organization, and the date of the demo you wish to attend. A meeting link and conference call-in number are provided upon registration for the demo.

Demonstrations at other times or customized for specific organizational needs are possible by special arrangement at the hourly rate of $100/hr. Please send an e-mail to jackie@cdems.com or call 916-817-1401 to schedule a demonstration geared for your group.

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CDEMS Spreads Nationwide...

The map below tracks the amazing national spread of CDEMS. This map is an informal representation of users who asked to be on the e-mail list or have called for training or support. To add your star or update information, please send the name and location of your organization to jackie@cdems.com. Thank you!

The National CDEMS Support Group was formed in 2007 with teleconferences scheduled the fourth Wed. of each month for networking and registry collaboration. Check the "Self-Support" page at www.cdems.com for information about future meetings and minutes summarizing past discussions.

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Questions or Comments?

If you have questions about any of the professional services offered here or feedback about this web site, please e-mail jackie@cdems.com.